Personal Background: Tekran Instruments Corporation is the world's leading manufacturer of advanced systems for ambient and point-source mercury monitoring. Tekran Instruments representative, Warren Postma, describes in which ways his company deploys Serial to Ethernet Connector by Eltima.
Question: What challenges made you search for virtual serial port Ethernet kind of software?
Warren Postma:
We design software that controls various hardware and instrumentation products, usually through serial port communications. We need a solution for the problem where the developer is in his office, but the equipment he needs to attach to, to do his software development work, or to troubleshoot a particular problem, is located in the back area of the building, far away from where the developer works.
Question: Please, describe how you are using our serial port to Ethernet product now.
Warren Postma: We use the server part to share com ports on a PC or laptop which we place in our building, beside the equipment we need to control. Then the developers connect over the network to use the equipment, which is communicating to our software, which we are writing and improving, without having to have our developers work right beside the hardware they are using to test their software's serial communications code.
Question: How did you benefit from using Eltima rs232 Ethernet server solution?
Warren Postma:
We don't have to take our PCs apart ten times a week and move them around, and we found that other serial-to-ethernet solutions were harder to use, and less reliable, so they were frustrating us. We like the Eltima software quite a bit as it makes using our systems easier. Eltima's Serial to Ethernet Connector works great for us, and saves us from having to run 500 foot long serial cables, or from moving our developer workstations around the building to locate them next to the particular hardware we need to use at any particular time.